Here at Acres Way, we are open 7 days a week, 9AM to 4PM Monday to Friday and 9AM to 3PM Saturday and Sunday (this is for boarding dogs only and not the rehoming centre), during which time you are able to drop off and collect your dogs. We can arrange other times but these need to be confirmed with a member of staff. The only days we are shut to the public are, Christmas day, Boxing day, and New years day. We do shut at 12pm on bank holidays. During these hours, the phones are manned so that should you have any questions or concerns, you will be easily able to get hold of a member of staff. Our kennels do fill up rapidly, especially within the school holiday periods, so we recommend booking well in advance to ensure your place.

We cater for all breeds and sizes, from the largest Great Dane to the tiniest Chihuahua. We are more than happy to administer medications (at no extra cost) and special diets, and you are welcome to bring your pet's bedding, although we do provide warm and comfortable beds for all of our guests. Our first and foremost priority is ensuring our guest's happiness and comfort at all times. For those families with more than one dog, we have extra large kennels so there is no need to split them up. This will also bring down the cost of boarding if you choose to board more than one dog in a kennel. Any additional dogs sharing a kennel will be charged at half price (We can arrange for them to be fed separately if you request it).

Both long and short stays are welcome, but in either case we do require that all our guests are completely up to date on their standard annual vaccinations. We don't require kennel cough but do highly recommend it, this would need to be completed a minimum of 2 weeks prior to their stay. We will need to see a vaccination card when you drop off your dog and retain the document for the duration of their stay. If you are unable to drop off or pick up your dog, we may be able to provide this service for you at around £10 each way in the local area - please contact the kennels and speak to a member of the team for more details as costs vary due to distance.

You are invited to inspect the kennels at any time during normal business hours, just call one of the team on 01268 770402 and they'll book you in for a visit. We look forward to seeing you.